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3.6 | 405 Reviews

27 cu. ft. Side-By-Side InstaView® Refrigerator

LG LRSOS2706S

Features

  • 27 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Knock twice on the InstaView window to see more of your favorites without opening the door
  • No visible dispenser or controls on doors push for minimalism and adds style to your kitchen
  • Dual ice makers automatically produce ice, including slow-melting Craft Ice™, so you never run out

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Side By Side
  • Width: 35.87"
  • Height: 70.25"
  • Depth: 33.43"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.1 (cu. ft.)
  • Fresh Food Capacity: 17.5 (cu. ft.)
  • Freezer Capacity: 9.6 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: Yes
  • WiFi Connected: Yes

See More

 
Image Feature

Made for hosting

Take happy hour up a notch with slow-melting Craft Ice™. Plus, a Dual Ice maker for cubed and crushed ice, too

Image Feature

Slow-melting Craft Ice™

Bring one of the hottest trends home with the Craft Ice™ maker that automatically makes batches of three or six slow-melting Craft Ice™ per day.

Watch Video

Image Feature

Standard Cubed Ice

SpacePlus ice maker on the freezer door dispenses traditional cubed ice. You'll have enough to fill the cooler.

Image Feature

Bite-sized Crushed Ice

Not only does this refrigerator have Craft Ice™ and cubes, but it also has crushed ice at the touch of the dispenser. 1

Image Feature

Satisfy your organized side. Show off your stylish side.

Designed for form and function, LG's Side-by-Side fridges have the wow factor you've been looking for, with capacity and organization you don't want to sacrifice. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Image Feature

It's an all-new view

Simply knock twice to illuminate LG's largest, edge-to-edge InstaView®. See favorites in an instant without ever opening the door.

Image Feature

Stock it up with 27 cu. ft.

It's big. And the best part - it's all in sight and easy to reach on both sides.

Image Feature

Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone. 2

Image Feature

Automatically refreshes for peace of mind

The UVnano™ dispenser features a UV-C light to help clean the nozzle after 24 hours. 3

Made for hosting Take happy hour up a notch with slow-melting Craft Ice™. Plus, a Dual Ice maker for cubed and crushed ice, too

Slow-melting Craft Ice™ Bring one of the hottest trends home with the Craft Ice™ maker that automatically makes batches of three or six slow-melting Craft Ice™ per day.

Standard Cubed Ice SpacePlus ice maker on the freezer door dispenses traditional cubed ice. You'll have enough to fill the cooler.

Bite-sized Crushed Ice Not only does this refrigerator have Craft Ice™ and cubes, but it also has crushed ice at the touch of the dispenser. 1

Satisfy your organized side. Show off your stylish side. Designed for form and function, LG's Side-by-Side fridges have the wow factor you've been looking for, with capacity and organization you don't want to sacrifice. Watch the Full Movie with Audio Descriptions Watch the Full Movie

It's an all-new view Simply knock twice to illuminate LG's largest, edge-to-edge InstaView®. See favorites in an instant without ever opening the door.

Stock it up with 27 cu. ft. It's big. And the best part - it's all in sight and easy to reach on both sides.

Life's better when your home runs smart Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone. 2

Automatically refreshes for peace of mind The UVnano™ dispenser features a UV-C light to help clean the nozzle after 24 hours. 3

Features

  • 27 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Knock twice on the InstaView window to see more of your favorites without opening the door
  • No visible dispenser or controls on doors push for minimalism and adds style to your kitchen
  • Dual ice makers automatically produce ice, including slow-melting Craft Ice™, so you never run out
  • Smooth Touch Ice Dispenser with UVnano™
  • Cool Guard metal interior helps keep groceries cold with a premium look
Capacity
Freezer (cu.ft.) 9.64 cu.ft.
Refrigerator (cu.ft.) 17.48 cu.ft.
Total Capacity (cu.ft.) 27.1 cu.ft.
Convenience
ADA Compliant Yes
Auto Closing Door Hinge Yes
Child Lock Yes
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
Sabbath Mode Yes
Temperature Controls Electronic/Digital
Cooling
Door Cooling+ Yes
Linear Compressor Yes
Linear Cooling Yes
Multi-Air Flow™ System Yes
Temperature Sensors 4
Dimensions/Clearances/Weights
Carton Dimensions (WxHxD) 37 9/16" x 74 5/8" x 34 7/8"
Counter Depth No
Depth (to Hinge Cover) 22.63"
Depth (Total with Door Open) 51"
Depth with Handles 33.5"
Depth without Door 28.88"
Depth without Handles 33.5"
Door Edge Clearance with Handle 0.38"
Door Edge Clearance without Handle 0.38"
Height to Top of Case 68.88"
Height to Top of Door Hinge 70.5"
Installation Clearance Sides 1/8
Standard Depth Yes
Width 35.88"
Width (Door Fully Open without Handle) 64.38"
Width (Door Open 90 with Handle) 38.88"
Width (Door Open 90 without Handle) 38.88"
Energy
Energy Consumption (kWh/Year) 694
ENERGY STAR® Qualified Yes
Freezer
Door Type Side Swing
Drawers/Shelves Shelves: 4 (Glass), Drawers: 2
Freezer Handle Newly Designed Pocket Handle (Upper and Lower Pockets)
Freezer Light Ceiling LED
Ice Bin / In-Door Ice Icemaker & Ice Bin in Door
No. of Door Bins/Construction 2/1 Piece (Clear)
Limited Warranty & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 195174007631
Materials and Finishes
All Available Colors PrintProof™ Black Stainless Steel, PrintProof™ Stainless Steel
Door Type Flat
Fingerprint & Smudge Resistant Exterior Yes
Handles Newly Designed Pocket Handle (Upper and Lower Pockets)
Hidden Hinges Yes
Surface Smooth
Refrigerator
Cantilevered Shelves Yes
Cool Guard Yes
Door Bin Construction 1 Piece (Clear)
No. of Bins 4
No. of Shelves 4
Refrigerator Light Ceiling LED
Shelf Construction Tempered Glass
Summary
Display Type Membrane / White LED
Series LG
Type Side-by-Side
Refrigerator ThinQ® Smart Features
SmartDiagnosis™ Yes
SmartThinQ® Yes
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
wi-fi Enabled Yes
Water & Ice System
Craft Ice™ Daily Ice Production 0.8 lbs
Daily Ice Production (lbs) 2.3 lbs
Dispenser Light Yes
Dispenser Type Smooth Touch with UV Nano
Dual Ice with Craft Ice™ Yes
Ice & Water Dispenser Yes
Ice Storage Capacity (lbs) 3.5 lbs
Ice System SpacePlus®
IcePlus™ Production (lbs) 3 lbs
Water Filter LT1000P

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Side By Side

  • Dimensions

  • Width: 35.87"
  • Height: 70.25"
  • Depth: 33.43"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.1 (cu. ft.)
  • Fresh Food Capacity: 17.5 (cu. ft.)
  • Freezer Capacity: 9.6 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: Yes

LG ThinQ Care Warranty Promo

Offer Expires: 7/11/2024 to 12/31/2024 Must be postmarked by: 2/28/2025

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 2/28/2025.

Poster Image

Craft Ice

Watch Video

Poster Image

Instaview

Watch Video

Poster Image

Watch Video

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.6 out of 5

62% of reviewers recommend this product.

2 Stars

Great refrigerator terrible ice maker

GThrapp 10/31/2024

We love our LG refrigerator but have had several problems with the ice maker and craft ice maker. Both have been replaced but are now not working again. I did the diagnostics with the app and was told we would receive a replacement ice maker and craft ice maker and would install it on our own if they included replacement filters. We still have not received the replacement and currently have no ice or craft ice.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great Refrigerator and Great Service

EDG993 10/28/2024

My LG TV has performed excellent for over a year. Recently the compressor stopped working and the service I received was excellent and it was fixed within a couple days.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Frustration of unit

RegJohnson 10/27/2024

Where to start with this item. first off with in a few months of having the unit the craft ice maker stopped working when I contacted support there was no one in my area to send out to fix eventually it was sent to me and I replaced it. The 2nd time it went out I purchased and installed myself again the 3rd time it went same thing. So i never thought much about the cooling features as it was the only fridge I had but now I realized it never cooled really well. Our power went off Refrigerator did not come back on. Stopped cooling. Thank good ness I was home or I would have lost everything. Contacted Customer support and the condenser was still under the 5 year factory warranty as I have not had this unit for 3 years yet. However they would cover the cost of the condenser and up to a certain dollar amount on labor. The cost to finalize the fix would have been close to another $1000 out of my own pocket so why would I fix it and be without a fridge for another month or longer. I just never thought that in less then 3 years I would be spending another $2000 on a refrigerator. After looking thru I see that this is a common issue for both Ice makers and Condensors. I really like the look of the refrigerator design and having no handles this I would give it a 5 star it does show horrible fingerprints. The bottom drawers in the freezer are really nice to have for those items you dont go to so much. The door chime and hooked to an app is really nice if you have people around that dont shut the door. So features I really like the refrigerator. Craft ice was nice also.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

LG Has No Support

Pretty but faulty 10/25/2024

Freezer went out and Ive messaged several times as well as called in. No response back.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Jessa19 10/24/2024

Good fridge but having a lot of issues with the craft ice maker
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Bad Warrenty

AllanPaji 10/22/2024

Love the fridge. The only complaint I have is having to schedule a repair wirh LG. I wasted a whole day waiting for a company come out that doesnt seem to exist.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Hmm - Do not buy this

cin1967 10/21/2024

I bought my LG side by side refrigerator back in 2022 and have nothing but issues i did purchase the warranty but the people they have are useless.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Mikee21089 10/16/2024

This product has failed on me in less then a month
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Quit working and repairmen wont touch it

bmkhawk 10/15/2024

It worked more or less fine for a few years and then stopped working. The electricity is on but neither the freezer nor the fridge cools. Customer service was no help. Local repairmen refuse to work on LG products and Im starting to understand why. So now Im stuck and wondering why LG wont stand by its product.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

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1 Stars

Horrible

Ba75 10/10/2024

Worst customer service ever. On top of that our two year refrigerator has had a repair man out 6 times in two years and this company refuses to replace this lemon. Also trying to get anything handle with the 15 different departments is a joke. Never will buy anything from them again
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Refrigerator is great. Ice-maker inoperative.

Kenbouche 10/3/2024

The refrigerator is great unfortunately the ice-maker is not. The ice-maker has been repaired several times but the problems never were corrected. Now I am waiting for a new door to be delivered to fix the problem. I have gone months without ice.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Looks great

Old HOUSE 10/2/2024

We purchased it about a month ago. Delivery seemed to us to be a bit slow. the product arrived with a dented door. replacement of the door was slow and we had trouble addressing the issues involved with not talking with real people about the situation.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

LG the best we So happy with it

Motasem 9/27/2024

Amazing products from LG. LG is the best we love it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

wife likes it

roger harlow 9/22/2024

bought it a couple of months ago and we love it. only complaint was it took a will to get the ice cubes to stop tasting funny. Threw a 5 0r 6 bunkers of ice away and it stopped. i think it was the water line they made me buy. before they would hook it up.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Excelente features

Ernesto Diaz 9/19/2024

I bough this unit because is big good technology plenty room and the price was right
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Craft ice

AdrianSd 9/18/2024

I bought this fridge for the look and the ice craft. They have fix the ice craft 3 times and the freezer is giving problems after 3 years. Make sure to buy insurance for the fridge
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Love the no handle feature window to see insid

TGM55 9/17/2024

Purchased Sept 3 with delivery date of Sept 6 which was perfect
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Refrigerator Repair

Brit504 9/17/2024

I need repair on my LG REFRIGERATOR. They came out in a timely manner. Also repair job was completed with no hassle
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

2+ year owner

RefrigeratorLG 1212 9/7/2024

We have had this refrigerator for 2+ years We love it Craft ice is amazing great water pressure. I likely would have given it more of a 4.7 instead of a 5 only bc of the smaller than normal freezer storage the regular ice isnt great keeping up at times but overall its been an enjoyable refrigerator: I would buy it again
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Perfect fridge

Mart79 9/2/2024

Loved the fridge has everything I wanted and was looking for.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Spacious but not the most dependable.

MVT1 8/30/2024

Bought the refrigerator in December of 2021. It is very spacious but have already had to replace the craft ice maker and compressor.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Love my review panel on the front of my fridge

Mark Raye 59 8/27/2024

Ive had my unit for almost 3 years now and the only issue i have with it is the craft ice maker gets frozen over and the ice gets stuck in the treys. Still waiting on my replacement ice maker from LG.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Horrible

Horrible technician 8/26/2024

Broke down after 2 years took over 1 1/2 to get it fixed first tech Juan lied about fixing it was using vulgar language on his cell phone said he was coming back but closed the ticket worst experience ever had to throw out food expensive medications Worst experience ever
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Qumeasha 8/25/2024

I bought this a few weeks ago and I love it. If the door is left open it sends an alert to my phone. I can change the temperature and turn the ice maker on all through the app.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Awesome Refrigerator

Sally76 8/24/2024

This is the second time we have bought this model refrigerator We bought the first one and loved it so much had so many compliments on it from friends and family. Everyone loves the sleek clean and modern look of the refrigerator. They love the knock knock door to look into the refrigerator without opening the door. But what blows everyones mind is the two separate ice makers one on the freezer door that you can fill your glass from- either cubes or crushed ice and then the Craft ice inside the freezer that are round orbs of ice that everyone wants in their glass to drink from The spacious interior provides lots of room to put my refrigerated items in and the drawers never allow my produce to freeze or feel wet. The clear shelves make it easy to inventory everything in the refrigerator and freezer for food preparation or creating a shopping list. And clean up is a breeze inside with just a wipe down throughout the refrigerator and freezer sections. When we sold our house this refrigerator was quite the incentive for the buyer along with our other LG appliances. When we bought our new home we made sure to order this exact model and had it delivered We love this side by side refrigerator
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
1 Stars

Worst refrigerator made

JM1960 8/23/2024

This has to be the worst refrigerator made. Bought new from Lowes. After 8 months the compressor went out. It was repaired under warranty. After 14 months the craft ice stopped working. Two years now and I cant install a new water filter.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

LG isnt the best appliance for anyones home

GATwy 8/23/2024

This model is horribly made. I would never recommend LG to anyone.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
4 Stars

Great purchased

Kaorlee 8/19/2024

Got the frige several months and it arrive on tine Unfortunately the water valve got stuck couldnt dispense water or ice. Got it replaced through 3rd contractor with no charge The frige is working very well nice cold water and ice dispense you can control with the App it a great big purchase.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great Product Great Service

Kerri Johnson 8/16/2024

Awesome fridge and great customer service The ice maker that makes the large ice balls went out so I called customer service. They replaced the item right away and sent me a free filter
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
1 Stars

Sterling Fallin 8/14/2024

Ice tastes like a swimming pool. Cannot get anyone interested. They tell me its my water. Strange I never had this problem with my fridge I had until I bought this LG
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
2 Stars

Awful fridge - poor design

SherryBee614 8/13/2024

I hate this fridge more than any fridge Ive ever had. It was 9 months old and had to have complete service repairs to the cocktail ice cube maker and other. When you open the door the door bins fall out and smash all over the floor and fridge interior and the freezer. One panel of glass broken in the freezer from the bins falling off the door. The glass is see through but is in no way connected to any technology that helps you see in it if you are for example at the grocery store and wonder if you need something which is what I thought it did. There are no trays for meat cheese or other. Its a horrible fridge in general in my opinion. The cocktail ice cubes are nice. I am now in the process of replacing the door bins in the fridge because my husband cant glue them anymore I ordered the part from the part company that LG directs you to that is actually stamped on the part and it was the wrong part and doesnt fit. Its impossible to find phone numbers to call anyone until AFTER the parts were received and on the invoice. I now have to pay a 20 restocking fee to Reliable Parts in Dartmouth NS CANADA and am responsible for the cost of shipping these. As soon as I can afford a new fridge I will definitely purchase one. My advice is to stay away from this one.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Broke down before a year and the other months

RM 2024 8/11/2024

I bought a refrigerator and stove. The ice maker went out with in a year and one burner on the stove with in months. They would not fix both things. They made me do one repair and then had me call for the other repair. Because it took so long . The refrigerator repair was two days short of the year warranty. The stove was still in warranty. Rotten repair service. Bought items from Home Depot
Originally posted on lg.com

No, I do not recommend this product

Features

 

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1 Stars

Never works

Baddbob 8/9/2024

I bought my. refrigerator 2 years ago. It has worked for about 14 months out of 24. Theyre finally gonna send me a new one.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

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5 Stars

Awesome Refrigerator

Sharon Lewis 8/8/2024

I havent had a new refrigerator in years this one is so AWESOME and keeps everything very cold. Im so Happy with this purchase.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Worked Great for ALMOST 2 years...

Laura Fi 8/7/2024

We purchased this refrigerator and at first it worked great Then the craft ice machine crapped out after only 5 months of use then the freezer side crapped out set for -7 degrees and actual temperature is 25 degrees then the refrigerator crapped out a few days ago cooling issue over 45+ degrees. Contacted customer service three days ago and they indicated there were no repairmen in the area. The CS representative indicated they would elevate the issue but we have not heard from them since. UPDATE: I just contacted customer service again 2 days later and they had not done anything with regard to my warranty. I had to spend over an hour chatting with them. Their response was someone will get back to you in 1 to 3 days and I still do not have a working refrigerator
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Cant get support

Rural Maine 8/7/2024

Cant get it fixed. Technicians call LG support but problem is never diagnosed correctly. I buy new parts but problem persists.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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3 Stars

Repair sucks 8/7/2024

I havent even had it for 2 years and it already broke down. Their repair process and policies are very bad.. . Its been two weeks since I called to have it looked at and its still not fixed
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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3 Stars

Good Looking but functionality could be better

Michael 5150 8/5/2024

The window is a bit deceiving. If you put anything on the top shelf thats all you will really see. Also it would be nice if the unit came with more shelf options and additional dividers or soda and miscellaneous items holders
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

Dont buy it

Yaya2024 8/3/2024

Im this refrigerator was delivered on 07/19/2024 and the ice maker is not working. Every time I call LG I am told to give the refrigerator 24 to 48 Hr. We have a work order to try and repair it. But I am not happy at all after spending $3000.00 for a fridge with a manufacturer defect.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

I love it

Gary Needham 8/3/2024

water hose taste is bad you need to put a tasteless hose
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
4 Stars

Robert Garr 8/1/2024

Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Words With No Action

B G 3413 7/31/2024

Warranty has not performed in more than a week. Told is fully covered and will call. No call See collective lawsuit.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great product

Lorie Stacy 7/28/2024

I love the sleek design plenty of room no handles to break off The instaview feature is my husbands favorite
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

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1 Stars

Refrigerator

Baddbob 7/27/2024

I bought the top of the line refriger and in less than a year it went out and I have had a really hard time getting it replaced After about seven months theyre finally going to replace it
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
5 Stars

Fancy Refrigerator

Bella303 7/26/2024

I bought this a month ago Im happy with it quality is good and it makes carve ice
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Horrible Technical Support

Kiko15 7/25/2024

My Grid IQ button is not working. Brand new refrigerator. I live on the U.S. Territory of Guam and LG has no technicians here. Its been and continues to be a nightmare getting help from LG. Its beyond horrible.
Originally posted on lg.com

No, I do not recommend this product

Features

 

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1 Stars

It makes giant ice balls that are great for drinks

Baddbob 7/24/2024

When I bought this refrigerator I loved it however the year later the refrigerator is no longer working properly only freeze ice about once a day and trying to get it repaired or replaced has been a total disaster
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Horrible Customer Service

Kiko15 7/24/2024

I am unable to connect to ThinkIQ as the Grid button does not work. It has been a Nightmare getting help. I live on Guam a U.S. Territory and there are no LG technicians on this island. The LG call center in the Philippines have nice people but their hands are tied by LG. I told them that texting does not work on Guam email does and after two weeks of calling the Philippines staff finally someone from the Presidentidental Liason Office on the U.S. mainland texted me stating We have texted and called you I received no calls and can only read texts and cannot respond to them numerous times with no response so we are closing your case. Unbelievable After two weeks of dealing with this Alexis on the US mainland canceled my case in one day. I called the Philippines again that is all LG allows and they had to reopen the case. I told them again only emails work. This was four days ago and no messages have arrived from the Presidential Liason Office. Whats more LG does not allow its Philippine teams access to a phone number or email for this mainland team only messaging them within the LG system is allowed. I am beyond frustrated and LG customer service for this customer is abysmal. PS the unit was purchased at Home Depot here on Guam on January 7 2024.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Ice Makers Suck - Buy anything but LG

YoureInMySpot 7/22/2024

Ice Maker quit after about 3 months. LG Customer support sent me a craft ice maker replacement instead of the regular. It showed up and I realized it was wrong one and contacted them for the correct one. Still have not received the correct one and now that I am over the year they will not send it to me.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Big and Beautiful

Barb09 7/22/2024

I ve had this fridge for a few weeks and it has some really nice features I enjoy the bigger size more storage and the water filter is in upper right corner of the fridge which makes it so easy to change. The craft ice maker is fun and my pups love to play with the round ice. The peek in option makes it easy to check items inside without opening the door ya have to love that when you live in the desert. However I wish it had adjustable shelves in both the fridge and freezer and more drawers. I like things organized and its hard to do that without moveable shelves and it has 2 drawers in both fridge and freezer areas another one in each area would be nice. Overall I really like it. It is a beautiful addition to my kitchen.
Originally posted on lg.com

Yes, I recommend this product